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PlatformReviewed 25 July 2026

Settings: people and roles

Create individual access, assign roles and restrict people to the locations they operate.

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Search terms, roles, operating rules and common questions. Every result links back to a maintained Help guide.

Safe operations

Use individual accounts

Why should staff not share an account?

Individual accounts make the audit history reliable and keep location-scoped access limited to the person responsible for that work.

Who can use it

Platform Administrator

Before you start

  • You know the person's employment or partner status, role and allowed locations.

Know the screen

1

Team members

Manages individual accounts and assignment.

2

Role reference

Explains what each initial role can do.

Step by step

  1. 1

    Create or select the individual person.

  2. 2

    Assign only the role or roles needed.

  3. 3

    Limit location-scoped roles to the correct locations.

  4. 4

    Review access regularly and remove access when responsibility ends.

Watch out

  • Do not share one account between people; audit records must identify the operator.

UAT screen reference

Screen reference is captured from the UAT page after this workflow is verified.

Pending verified UAT capture

Source page: /settings/people

Continue the workflow