Kitchen Display System
Prepare live customer orders in priority order and complete them when food is handed over.
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First shift: Kitchen Expediter
Which systems should a new kitchen expediter learn?
Start with KDS. Use Order Hub only to look up an exception when a lead asks. Use Leftover Stock only when assigned at closing. Do not change recipes, Sales BOMs, stock balances or production batches.
KDS
What does KDS mean and when do I complete an order?
KDS is the Kitchen Display System. It shows live orders for the kitchen. Complete an order only when every item is correct and the order is ready for handover.
Never complete an order just to clear the queue
Can I complete an old or busy order to remove it from the screen?
No. Completion confirms that the order is ready for handover and can affect downstream records. Keep the ticket number and ask the shift lead if it is missing, wrong or duplicated.
Who can use it
Before you start
- The kitchen screen is online and you are ready to prepare orders.
Know the screen
1
Order tickets
Each ticket shows items, choices and elapsed time.
2
Completion control
Completes the selected prepared order.
Step by step
1
Read the oldest or highest-priority ticket.
2
Prepare every item and special choice shown.
3
Complete only after the order is ready for handover.
Watch out
- Completing an order can trigger downstream stock consumption; never use it as a test button.
UAT screen reference
Screen reference is captured from the UAT page after this workflow is verified.
Pending verified UAT capture
Source page: /kds